File Upload Network Privacy

At Connect.erni, we prioritize your privacy above all else. We are dedicated to handling your personal information with the highest level of care and transparency. This Privacy Policy details how we collect, use, disclose, and protect your information as you utilize our document conversion services.

1. Information We Collect

We gather various types of information directly from you when you use our services, including:

  • Personal Information: This includes your name, email address, and other contact details that you provide when you set up an account or request assistance.
  • Document Information: This covers the PDF files and related metadata that you upload to our system for conversion into HTML format.
  • Usage Data: This refers to information about your interactions with our website and services, such as IP addresses, browser types, and the dates and times of your visits.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide and Improve Our Services: We use your data to process and convert your PDF documents, enhance our platform based on user feedback, and continually improve our services to better meet your needs.
  • To Communicate With You: We may send you updates, notifications, and promotional materials related to our services. You can opt out of these communications at any time by following the unsubscribe instructions included in those messages.
  • To Ensure Security: We analyze usage patterns to identify and prevent fraud, misuse, and unauthorized access, thus maintaining a secure environment for all users.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may disclose your information under certain circumstances:

  • To Third-Party Service Providers: We may share your information with trusted partners who assist us with functions such as payment processing and customer support. These partners are required to protect your information and use it only for the purposes we specify.
  • For Legal Reasons: We may disclose your information if required by law or in response to lawful requests from public authorities, such as subpoenas or court orders.

4. Protecting Your Information

We implement strong security measures to protect your information from unauthorized access, modification, or destruction. This includes employing encryption technology and maintaining a secure server environment. While we strive to provide robust security, please be aware that no system is entirely impervious to threats, and we cannot guarantee complete security.

5. Your Rights and Choices

  • Access and Update: You have the right to view and update your personal information through your account settings or by contacting us directly.
  • Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in those messages.
  • Request Data Deletion: You may request that your personal information be deleted by contacting us, subject to any legal or contractual obligations that may apply.

6. Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or to comply with new legal, operational, or regulatory requirements. Significant updates will be communicated by posting the revised policy on our website. Continued use of our services after such updates indicates your acceptance of the new terms.

We value your trust in Connect.erni and are committed to protecting your privacy while providing a secure and positive experience with our services.

Please feel free to adjust this Privacy Policy to better align with your organization’s specific practices and legal requirements.